We know that you care about your personal data and how it is used, and we want you to trust that ITA uses your personal data carefully. This Privacy Notice will help you understand what personal data we collect, why we collect it and what we do with it.
Please take a moment to familiarise yourself with our privacy practices and let us know if you have any questions by sending us an email or submitting a request through the “Contact Us” form on our website.
You have the right to object to certain uses of your personal data including the use of your personal data for direct marketing. See what are your rights and how you can exercise them here.
Who is collecting it?
Any personal data provided to or collected by ITA is controlled by ITA. This Privacy Notice applies to personal data collected by ITA in connection with the services we offer.
What personal data is being collected?
Personal data means any information that can be used to identify directly or indirectly a specific individual.
You are not required to provide ITA the personal data that we request, but if you choose not to do so, we may not be able to provide you with our services, or with a high quality of service or respond to any queries you may have.
We may collect personal data from a variety of sources. This includes:
- Personal data you give us directly,
- Personal data we collect automatically, and
- Personal data we collect from other sources.
What purpose do we use your data for?
We collect, process and disclose your personal data only for specific and limited purposes. For example, to process your enquiries, to assess and handle any complaints, to develop and improve our services, communication methods and the functionality of our websites, to provide personalised services, communications and targeted advertising as well as trip recommendations to you.
Additionally, ITA processes your personal data also using automated means. An automated decision is a decision which is made solely by automatic means, where no humans are involved in the decision-making process related to your personal data.
Who will it be shared with?
As a global business, ITA shares your personal data internally and with selected third-parties. For example, we share your personal data with third-party service providers, other third-parties, as well as in case of business transfers or legal disclosure.
How do we protect your personal data?
ITA takes the security of your personal data very seriously. We take every effort to protect your personal data from misuse, interference, loss, unauthorised access, modification or disclosure.
How long do we keep your personal data for?
We will keep your personal data for as long as we need it for the purpose it is being processed for.
What are your rights?
Your rights in relation to your personal data how it is processed. You can exercise these rights at any point. We have provided an overview of these rights below together with what this entails for you. You can exercise your rights by sending an email or submitting a request through the “Contact Us” form on our websites.
How do you contact ITA?
You can contact ITA by mail. Send your email to firstname.lastname@example.org. We will react within 4 weeks.
How do we keep this notice up to date?
We will update this Privacy Notice when necessary to reflect customer feedback and changes in our services.
Go to ITA’s terms and conditions.